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If customers give dealers a deposit but don't sign a contract, what rights do they have?

  1. The purchaser can return the vehicle at any time

  2. The purchaser can renew the contract at any time

  3. The purchaser can cancel the contract at any time and demand his or her deposit or trade-in back

  4. The purchaser can ask for a different vehicle using the same deposit

The correct answer is: The purchaser can cancel the contract at any time and demand his or her deposit or trade-in back

Customers who give dealers a deposit but don't sign a contract do not have the rights listed in options A, B, or D. Option A is incorrect because returning the vehicle is only possible if a contract is signed and the sale has been completed. Option B is incorrect because renewing the contract would again involve signing the contract, so without a contract signed, this option is not feasible. Option D is incorrect because without a signed contract, the deposit cannot be used to get a different vehicle as it is essentially just a reservation fee and not a confirmed sale. This leaves option C as the correct answer because without a signed contract, the purchaser has the right to cancel the contract and demand their deposit or trade-in back. This protects the customer in case they change their mind before signing the contract.