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When seeking authorization for repairs by phone, which of the following information must the dealer/repairer document?

  1. Name of the person authorizing and their phone number

  2. Date of the call and time of the call

  3. Costs of the repairs

  4. Name of the person authorizing, their phone number, date of call, and time of call

The correct answer is: Name of the person authorizing, their phone number, date of call, and time of call

When seeking authorization for repairs by phone, the dealer/repairer must document the name and phone number of the person authorizing the repairs, as well as the date and time of the call. This is important because it ensures that there is a record of who gave authorization and when it was given. While options A and B provide some necessary information, they are incomplete and do not include all necessary components. It is also important to note that option C is incorrect, as the costs of the repairs should not be documented during the phone call but rather in a written estimate or invoice. Therefore, option D is the most thorough and accurate answer.